The chain’s AI voice assistant — dubbed “FreshAI” — first began testing in 2023 and is currently used in about 100 Wendy’s ...

Fans of the fast food chain had mixed reactions to the news, which Wendy's CEO Kirk Tanner announced on Feb. 13 ...

Last week, during a quarterly earnings call, CEO Kirk Tanner announced that Wendy's would be bringing voice-enabled AI ...

An AI ordering assistant named FreshAI will be taking drive-thru orders at 500 more Wendy's restaurants this year, CEO Kirk ...

According to Tanner, who claims to test the AI assistant out himself a few times a week, FreshAI “gives customers the ...

Wendy’s customers bitter over ‘garbage’ decision to employ AI bots — but some are relieved - 500 to 600 Wendy’s restaurants ...

Wendy’s plans to expand its “voice-enabled AI order taking” at up to 600 restaurants nationwide by the end of the year, CEO ...

The company stresses on its website that the AI technology will be "an assistant – not a replacement" to Wendy's employees.

If you frequent the drive-thru line at Wendy’s, be prepared for some A.I. technology to take your order by the end of the ...

USA Today reported that Wendy's plans to deploy the drive-thru bots at up to 600 restaurants nationwide "because the ...

In particular, a SpongeBob SquarePants promotion and corresponding themed menu — which included a pineapple-flavored frosty — ...

Wendy’s navigated a pressured fast-food category in 2024 on three fronts—technology, innovation, and breakfast, the latter of ...