Wendy’s Is Making Big Changes to Its Drive-Thrus This Year — and Customers Are Divided
Wendy’s will use FreshAI, a voice AI assistant, at hundreds of Wendy’s locations by the end of 2025, CEO Kirk Tanner announced on Feb. 13. The news was met with mixed reactions from fans of the fast food chain online.
Wendy's has begun using AI at its drive-thrus. Will the tech come to MA? What to know
The company stresses on its website that the AI technology will be "an assistant – not a replacement" to Wendy's employees.
Big changes are coming to Wendy’s drive-thru
If you frequent the drive-thru line at Wendy’s, be prepared for some A.I. technology to take your order by the end of the year. In a Feb. 13 earnings call, CEO Kirk Tanner revealed Wendy’s would deploy “voice-enabled AI order taking” at up to 600 restaurants across the country.
More Wendy's restaurants will use AI to take your drive-thru order this year
An AI ordering assistant named FreshAI will be taking drive-thru orders at 500 more Wendy's restaurants this year, CEO Kirk Tanner said.
Wendy’s plans to add more AI ordering assistants to restaurants nationwide
Wendy’s plans to expand its “voice-enabled AI order taking” at up to 600 restaurants nationwide by the end of the year, CEO Kirk Tanner confirmed during a recent earnings call. The burger chain currently uses its AI voice assistant,
Wendy's Is Rolling Out AI Order Takers to Hundreds of Drive-Thrus
Wendy's is expanding its use of artificial intelligence in drive-thru operations. By the end of 2025, the company plans to implement AI voice assistants in 500 to 600 drive-thru locations, up from around 100 currently utilizing the technology.
Wendy’s adding AI voice assistant to take drive-thru orders — and customers slam the tech: ‘They suck so badly’
The chain’s AI voice assistant — dubbed “FreshAI” — first began testing in 2023 and is currently used in about 100 Wendy’s ...
Who's taking your order at Wendy's? Fast food chain plans AI drive-thru order rollout
An AI ordering assistant called FreshAI will take drive-thru orders at 500 more Wendy's restaurants this year, CEO Kirk ...
Wendy’s customers bitter over ‘garbage’ decision to employ AI bots — but some are relieved
Wendy’s customers bitter over ‘garbage’ decision to employ AI bots — but some are relieved - 500 to 600 Wendy’s restaurants ...
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Customers Are NOT Happy About This Major Wendy's Drive-Thru Change
Last week, during a quarterly earnings call, CEO Kirk Tanner announced that Wendy's would be bringing voice-enabled AI ...
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2 Ways You Can Reportedly Customize Your Wendy's Frosty Soon
Exciting news from Wendy's just in. The chain's well-loved Frostys are about to get way more customizable and there are new ...
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Wendy's Is Making a Big Change to How Customers Order Meals—Here's What You Need to Know
According to Tanner, who claims to test the AI assistant out himself a few times a week, FreshAI “gives customers the ...