AI chatbots for business capture leads, personalize conversations, recover carts, and drive revenue through automated sales flows and smart CRM integration.

Telecom providers are ditching clunky decision-tree chatbots for autonomous AI agents, and it should make customer service a whole lot better.

Silverback AI Chatbot today announced a significant expansion of its conversational intelligence framework, introducing new capabilities intended to support organizations seeking to manage customer ...

Silverback AI Chatbot has announced the release of its “AI Assistant” feature, designed to revolutionize how businesses interact with customers through intelligent, automated conversations. This ...

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...