Amazon's distribution network is huge and complex, and often, restocking returned items just isn't worth it for the company.

Amazon is testing an unusual new twist on its returns network: self-serve kiosks inside Goodwill thrift stores, starting with 21 locations across the Seattle region. It’s a new way for Amazon ...

Amazon is offering doorstep returns in some markets through a new partnership with the U.S. Postal Service. Amazon quietly rolled out a partnership with the USPS this summer, offering doorstep return ...

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...

Oct 21 (Reuters) - Amazon.com (AMZN.O), opens new tab has agreed to settle a nationwide consumer lawsuit accusing the ecommerce giant of unfair and deceptive practices for failing to issue refunds or ...