If you can use a simple spreadsheet, you can create a valuable and powerful business tool for managing your business's clients. A client database can be more than just a list of customers' names, ...

Customer relationship management (CRM) is about organizing client information so you can readily use it in appropriate, thoughtful communication and actions that strengthen the bond between the firm ...

The FHRD's member and client database currently contains about a thousand contacts. It includes people responsible for employee management and development in organisations of various sizes and in ...