LBM Credit Overlord Thea Dudley will host a dynamic webinar exploring the crucial intersection of customer experience and ...

In the 7-minute documentary “The Future is Calling,” experts explain how the customer experience is transforming.

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced it has received top scores and is a leader in the Ventana Research Customer Experience (CX) ...

SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Today, Nextiva—a leader in unified customer experience management—is launching Customer Experience Day, a new global observance recognizing the businesses, teams, ...

By turning every interaction into actionable intelligence, RingCentral helps organizations deliver smarter service, stronger performance, and the kind of customer experiences that drive lasting growth ...

MIAMI--(BUSINESS WIRE)--Foundever™, a global leader in the customer experience (CX) industry, today announced that it has been recognized as a Leader by Everest Group’s Customer Experience Management ...

DATA Communications Management Corp. (TSX: DCM; OTCQX: DCMDF) (“DCM” or the "Company"), a leading Canadian provider of print and digital solutions that help simplify complex marketing communications ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Ragy Thomas Yesterday’s ...

Good document management is often overlooked or left to homegrown systems, but it’s not clear why. Shouldn’t your customers’ ...

Brands can’t achieve real personalization without uniting their emotional and factual data layers into a single digital brain ...

At Migros Bank, the leadership of the newly created Customer Relations & Experience unit within the Products & Marketing ...

When reviewing job growth and salary information, it’s important to remember that actual numbers can vary due to many different factors—like years of experience in the role, industry of employment, ...