4 Lessons From the Worst and Best Customer Service
Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.
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Customer Service Agent Was Told To Change His Call Script, And Now The Company Is Losing Their Top Rated Status
The post Customer Service Agent Was Told To Change His Call Script, And Now The Company Is Losing Their Top Rated Status first on TwistedSifter.
The Key To Crafting Call Center Scripts That Improve Customer Service Voice
Call centers are at the forefront of customer interactions, making it essential to ensure that agents communicate effectively, consistently, and empathetically. A well-crafted call center script not ...
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Slash Your Cable and Internet Bills: Try This Simple Script Today!
Before you pick up the phone, it’s crucial to do your homework. Start by reviewing your current cable and internet plan ...