The Desktop Support Technician must provide user guidance and support by assisting in problem resolution for both desktop and laptop users. The Technician acts as the key contact for on-site and ...

A point in time does come when you may be required to send your Windows PC or laptop to a computer technician or a repair shop. Before you simply hand over your computer to him, there are a few ...

Computer malfunction or a complete computer network systems crash can cost some companies thousands of dollars in lost revenues for every hour that their computer system is down. This fact alone is ...

o Answer incoming calls from end-users reporting technical issues and provide real-time assistance. o Diagnose and resolve technical issues promptly to ensure minimal disruption to end-users. o Log ...