A national fixture is enjoying a fresh surge as post-pandemic customers crave speed and solitude. And restaurants are responding with a raft of innovations. The future of the drive-through may look ...

Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...

The next time you pull up to a McDonald's drive-thru, the voice taking your order may not be human. McDonald’s is testing a new AI-powered system called ArchIQ at five U.S. locations. The company has ...

Drive thru is not staying in its lane. For decades, drive thru was associated with a slow-moving line of minivans filled with families ordering fast-food burgers through a scratchy intercom. But over ...