Many enterprises these days employ both customer relationship management (CRM) and enterprise resource planning (ERP) in the drive to keep pace with the modern digital economy. CRM focuses primarily ...

For field-focused organizations, efficiently delivering services to your customers and equipment requires flawless execution of dynamic business processes. Efficient services delivery also demands ...

The 1990s saw ERP (enterprise resource planning) or back office programs taking center stage in the enterprise applications market. The increasing awareness of what constitutes ERP software and the ...

The business world seems to love acronyms, maybe nowhere more than in the technology industry, and maybe none so much as the TLA (three letter acronym). Acronyms certainly enhance recall, and they ...

Organizations are looking at a more hybrid environment as they strive to integrate enterprise software solutions from different vendors for greater value to their customers, which is increasingly ...

Prominent enterprise client relationship management (CRM) providers Microsoft, Salesforce, and SAP say demand for such software solutions remains robust in South Africa. As South African businesses ...