When email started to gain widespread adoption 15 years ago, the idea of delivering account statements or status updates via email seemed absurd to the majority of consumers. Was it secure? Was it ...

Forbes contributors publish independent expert analyses and insights. Charles writes about organisational changes required to scale & AI. Contrarily to formal networks, informal networks emerge out of ...

Leadership rests on the ability to articulate a vision and persuade others to pursue that vision. As your business grows, you need to identify and encourage leaders in various departments who can help ...

In any organization, formal communication channels are established to streamline the flow of information, but alongside these formal channels, an informal network known as “grapevine communication” ...

The organizational structure of your business refers to the way management levels are established, and the way decisions are made and implemented to achieve your desired goals. As a business owner or ...