The front office of a hotel is perhaps the most important area of the organization. The employees that make up his department are the first and sometimes only representatives of the establishment with ...

Ever wondered what the person at the front desk is really thinking when checking you into a hotel? I spoke with half a dozen current and former hotel front desk staffers who shared their pet peeves, ...

The real deal from insiders on how to score upgrades, lower rates, and more. Oct. 4, 2012— -- "Good Morning America" teamed up with Reader's Digest on a special series, "13 Things Experts Won't ...

25hours Hotel One Central has announced the appointment of Izzat Mambetov as front office manager. With a decade of hospitality experience and a proven track record in guest satisfaction, Mambetov ...