Since the Help Desk launched last year, we've received loads of requests for the best ways to preserve different kinds of data in our lives: think voice mails, conversations and even cherished home ...

If you’re ready to invest in a new computer, and your thinking about donating your old computer to a charity, local group or school, it’s important to make sure your computer’s hard drive is ...

Q: Microsoft told me that I need a new hard drive for my Windows 7 laptop. Should I buy a new hard drive or a new computer? I don't want Windows 10. Alicia Vidal, West Miami, Fla. A: Buy a new hard ...

Many people assume that deleting files or resetting a system is enough before giving away or selling a device. However, this ...

Do you ever have to dispose of old computers or return leased PCs at your company? If so, then one of your No. 1 priorities should always be to securely wipe each hard drive to make sure none of your ...

The Windows tool Diskpart overwrites all data on the hard drive with a zero, which is considered a secure deletion method. This applies at least to classic hard drives, i.e. HDDs with magnetic discs.

Here's how to properly wipe a drive before selling it ...