HSBC online banking system remains offline as it continues to deal with an ongoing attack on its infrastructure. In an update to customers the bank said it was still "defending its systems" from the ...

HSBC Bank is sending all personal internet banking customers a new device which will add an extra layer of security when accessing their accounts online. The device, which is small enough to keep in a ...

HSBC has confirmed that it fought off a denial of service attack on its internet banking systems this morning. A spokesperson for HSBC said: "HSBC internet banking came under a denial of service ...

Banking giant HSBC says it has been fighting a distributed denial-of-service attack against its systems this morning, preventing users from accessing their online accounts. Sure enough, if you visit ...

HSBC appears to have been hit by a service outage, with customers saying they are unable to log into their accounts. Monitoring website Downdetector receiving reports of issues with HSBC services from ...

Frustrated customers said they couldn't make payments or see their bank balances THOUSANDS of HSBC customers experienced problems with its banking app earlier today. More than 4,000 people logged ...

HSBC Bermuda has become the first island bank to offer web chat to customers, connecting them directly to agents via the HSBC website and internet banking platform. Web chat allows HSBC customers to ...

HSBC just promised to waive all charges customers may be incurring as a result of a two-day online banking outage due to a technical glitch. John Hackett, HSBC's UK Chief Operating Officer, told ...

HSBC customers reported problems logging into desktop and mobile services on Friday morning. The bank quickly fixed the problem and apologised for the inconvenience. Customers complained on Twitter.