Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in ...

The Indian government is ramping up oversight of artificial intelligence (AI) in governance, mandating AI training for bureaucrats and proposing a dedicated board to regulate government use of the ...

Teleperformance is deploying AI to soften the accents of Indian agents.(Representational image) The technology, called accent translation, coupled with background noise cancellation, is being ...

Currently, the software supports Indian and Filipino inflections. Sanas is developing versions for other regions, including Latin America. Mackenbrock emphasized that while AI will be ubiquitous ...

The creation of indic language datasets for a homegrown AI model that may be substantially useful, therefore, would depend on better availability of Indian language data, which in turn depends on ...

Teleperformance, the world's biggest call centre operator is using artificial intelligence (AI) to '"neutralise" Indian accents for Western customers, according to a report in The Telegraph.

Teleperformance SE, the largest call centre operator in the world, is deploying artificial intelligence across its centres in India to ‘soften’ the accents of English-speaking Indian employees ...