Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in ...

The Indian government is ramping up oversight of artificial intelligence (AI) in governance, mandating AI training for bureaucrats and proposing a dedicated board to regulate government use of the ...

Teleperformance is deploying AI to soften the accents of Indian agents.(Representational image) The technology, called accent translation, coupled with background noise cancellation, is being ...

Currently, the software supports Indian and Filipino inflections. Sanas is developing versions for other regions, including Latin America. Mackenbrock emphasized that while AI will be ubiquitous ...