Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. It’s amazing what we can learn when we are expected to conduct conversations with people who ...

Ten lessons from Whitney Goodman’s 'Toxic Positivity' on why forced optimism fails and how honesty, boundaries and validation ...

TV and radio show host Cody Alan opens up about coming out as gay in his new book, "Hear's the Thing: Lessons On Listening, Life and Love." He tells TODAY about what he's learned along the way and ...

To be a successful small business owner long-term, one needs to have plenty of patience and good listening skills when dealing with upset customers. That is especially true in the construction ...