Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

Content creators have a lot of complaints about YouTube, but one you’ll hear most often is how the platform seems to give its high-profile accounts more leniency when it comes to content moderation.

A former YouTube moderator sued YouTube on Monday, accusing it of failing to protect workers who have to catch and remove violent videos posted to the site. The suit says the plaintiff was required to ...

Why it matters: Drawing the line between freedom of expression and hateful content is a fiddley business, causing division between online communities, YouTube's policymakers and their audience, and ...

Long since report after report indicated that emotional trauma is an occupational hazard of content moderation, YouTube is still hurling low-wage workers into a daily emotional onslaught, allegedly ...