Ford’s infotainment-as-software paradigm means a fix comes in the mail as a USB key. No trip to the dealer needed. Someday all cars will be this way. Share on Facebook (opens in a new window) Share on ...

CHICAGO (CN) - MyFord Touch software freezes, endangering drivers, leaving them unable to defrost windows or dial 911, and Ford's "updates" have made the system worse, a Ford owner claims in a federal ...

Owners of Ford and Lincoln vehicles — including us — have been complaining about defective MyFord Touch and MyLincoln Touch multimedia systems for years, and it appears that the squeaky wheels have ...

Ford is being forced to defend itself in a federal class action lawsuit that was filed this week seeking damages related to alleged defects in the MyFord Touch dashboard infotainment systems that are ...

SAN FRANCISCO--(BUSINESS WIRE)--A U.S. District Court judge today certified classes of consumers from nine states in a lawsuit filed against Ford (NYSE: F) stating that its MyFord Touch and MyLincoln ...

Ford Motor Co., stung by falling quality ratings because of its glitch-prone MyFord Touch system, is planning a major upgrade that it hopes will fix the problems — and repair its own reputation. Early ...

Owners of vehicles with the MyFord Touch infotainment system have not been alone in their frustration - and sometimes fury - over its failures to do tasks as simple as making a telephone call: it also ...

Documents in a class-action lawsuit against Ford and its original MyFord Touch in-vehicle infotainment (IVI) system reveal that the company’s engineers and even its top executive were frustrated with ...

July 16 (Reuters) - Ford Motor Co has been hit with a proposed class action claiming it neglected to fix defects in vehicle touch-screen control systems that create safety hazards for drivers. Sign up ...