Ford’s infotainment-as-software paradigm means a fix comes in the mail as a USB key. No trip to the dealer needed. Someday all cars will be this way. Share on Facebook (opens in a new window) Share on ...

CHICAGO (CN) - MyFord Touch software freezes, endangering drivers, leaving them unable to defrost windows or dial 911, and Ford's "updates" have made the system worse, a Ford owner claims in a federal ...

Owners of Ford and Lincoln vehicles — including us — have been complaining about defective MyFord Touch and MyLincoln Touch multimedia systems for years, and it appears that the squeaky wheels have ...

SAN FRANCISCO--(BUSINESS WIRE)--A U.S. District Court judge today certified classes of consumers from nine states in a lawsuit filed against Ford (NYSE: F) stating that its MyFord Touch and MyLincoln ...

Ford's MyFord Touch infotainment system is going the way of Windows XP--an ironic parallel, since Ford{}[NYSE:F] is also ditching Microsoft code as it ushers in a third-generation infotainment system ...

Ford Motor Co., stung by falling quality ratings because of its glitch-prone MyFord Touch system, is planning a major upgrade that it hopes will fix the problems — and repair its own reputation. Early ...

Owners of vehicles with the MyFord Touch infotainment system have not been alone in their frustration - and sometimes fury - over its failures to do tasks as simple as making a telephone call: it also ...

In-car listening, a key area of media consumption long monopolized by broadcast radio, is becoming more competitive in recent years, thanks to the advent of on-board computers with built-in digital ...

Documents in a class-action lawsuit against Ford and its original MyFord Touch in-vehicle infotainment (IVI) system reveal that the company’s engineers and even its top executive were frustrated with ...