Consumers have grown accustomed to researching and evaluating options online, and seamlessly making decisions regarding purchases, reservations, and appointments. Not only do consumers expect instant ...

Dr. Michael Sherman is chief medical officer and senior vice president of health services for Harvard Pilgrim Health Care in Wellesley, Mass. He’s also a parent, so when his 10-year-old daughter Lila ...

While there were certainly many clinicians performing telemedicine before COVID-19 struck in early 2020, the pandemic foisted telehealth on countless numbers of additional physicians and nurses, ...