The $1 billion AI startup's new Catalyst agent automates enterprise workflows by mining ticket histories and generating code, ...

ServiceNow stock is plummeting as growth investors rotate capital away from legacy SaaS names. ServiceNow's revenue has been decelerating for years, and the company's gross margin profile is eroding.

One of the genuine fears surrounding agentic AI is the question nobody likes to say out loud: What happens when it goes wrong? Or becomes unmanageable? We all know what AI can do. It can operate ...

ServiceNow's gross margin has slipped from about 80% in fiscal year 2024 to 75% as of the end of the first quarter this year. While subscription margins appear relatively strong in the mid-70% range, ...

Over the last couple of months, some growth investors have rotated away from SaaS stocks over fears that agentic AI toolkits from OpenAI and Anthropic could render traditional software platforms ...

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NOW CEO says businesses have a way to intervene when autonomous AI systems behave in ways they aren’t supposed to.