It means energy users will no longer need to chase providers to resolve problems, and get some help with your costs if they ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

Households with smart meters could receive automatic £40 payments each time they encounter one of these three issues as new ...

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

EVERETT — After Snohomish County Public Utilities District began replacing more than 400,000 electromechanical meters with advanced digital meters in 2023, at least one resident is unhappy with the ...

While admitting that a software compatibility issue has resulted in instances of overbilling and underbilling, city and Texarkana Water Utilities officials insist that new water meters are functioning ...

Read on to find out what the new rules will mean for you THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will ...

People who have a new problem with their smart meter could get compensation ...

Read on to find out what the new rules will mean for YOU DAD-OF-TWO Jake Gordon has spent five years battling an energy giant over his dumb smart meter that has never worked. He’s one of 3.3million ...

After months of problems with my wireless router suffering from signal degradation and HBC switching out the router five times, the problem has been narrowed down to the fact that both wireless ...

Everyone with a smart meter will be eligible for £40 payments under a new rule now in place from energy regulator Ofgem.