Salesforce's Agentforce will aid DOT workers by automating manual tasks, including responding to citizen concerns and real-time incident alerts.

Salesforce, the popular customer relationship management platform, has released a library of AI tools built for specific industries — including government, as well as public-sector-adjacent fields.

Get the latest federal technology news delivered to your inbox. As organizations recognize the important role of field services such as repairs and maintenance in delivering exceptional service, there ...

Salesforce takes central role in USDOT's tech overhaul through AI-driven assistants. Aims to improve travel safety, reduce ...

Carahsoft Technology has introduced a website to help government customers explore applications customized for the Salesforce cloud platform and view their procurement options. The Carahsoft ...

Simon Collinson shares his thoughts on what Salesforce is seeing in the UK public sector market and how government bodies can move beyond the pandemic to drive real digital engagement. The past 18 ...

To help governments modernize IT and deliver human-centric services, Salesforce designed Public Sector Solutions. With case management capabilities designed for government, agencies can now deliver ...

With 47 percent annual growth, Salesforce India accelerates its Agentic Enterprise vision with the unveiling of new AI agents ...

All industries are facing a growing skills gap that is blocking them from effectively implementing artificial intelligence (AI), but this gap is deepest in the public sector, with 60% identifying a ...