Small talk has a bad reputation. People roll their eyes at it and see it as a dreaded necessity that they need to get out of ...

You walk into the conference networking event, feeling alone, aware of the steady chatter throughout the room. You look to find someone you might know, you sense your breath growing faster and you ...

Do you dread trading niceties with retail clerks and assorted other strangers when you are out in public? Do you go out of your way to avoid neighbors and co-workers so that you do not have to engage ...