Email is a type of code, and when they use ChatGPT to do their work, they’re literally training the bots on the code of their ...

Several recent surveys suggest consumers are frustrated with the increasing use of AI in customer service — or, to put it ...

When several patients started bringing their outside experiences with chatbots into the consulting room, I knew I had to listen.

AI texting service the future of mental-health care for students?

Sentient, a decentralized AI developer, has launched Sentient Chat, an agentic chatbot with over 15 natively integrated agents.

A new bill introduced in the New York State Assembly seeks to hold businesses accountable for misleading or harmful ...

And a chatbot is always learning ... “People will increasingly turn to chat and AI companions for informal diagnosis and therapy,” Goodman said. “There are privacy and quality-control ...