Twenty officers are seated around a table, mired in the discomfort of an “adaptive leadership” workshop. This framework, developed by Ronald Heifetz and colleagues at the Harvard Kennedy School, is ...

In nearly every boardroom I walk into, the same assumption comes up: If we buy the right technology, our business transformation will succeed. It’s a tempting belief, reinforced by vendors, ...

Despite digital transformation spend predicted to exceed $2 trillion by 2023, at present, 87% of companies have not realized the full impact of their investment in digital. Companies obviously ...

There's a lot of talk about generative AI could boost productivity at companies in the midst of digital transformation. But moving too fast could make things worse. The age of generative AI comes with ...

South African organisations are investing heavily in transformation. ERP modernisation, digital platforms, automation programmes and new operating models are reshaping how businesses operate. Yet ...

Two years ago, the National Audit Office (NAO) report into digital change in government made fairly grim reading. It documented many seemingly intractable issues government has experienced in trying ...