Air India enhances customer service and organizational culture post-Vistara merger, addressing challenges from recent incidents and operational changes.
The merger was expected to create a bigger airline, except that Air India now operates fewer planes and fewer flights.
A stronger increase in capacity is expected in 2027–28 as bulk aircraft deliveries begin. “The number of aircraft in 2026 ...
Air India has announced the successful completion of the retrofit programme for its legacy A320neo fleet, with the final of 27 aircraft returning to service with brand-new cabin interiors and in the ...