Zendesk released a statement about the layoffs Tuesday morning. Board of Supervisors member Matt Dorsey tweeted last week that city officials had “received a W.A.R.N. notification from Zendesk ...

It has come to light that the Zendesk software-as-a-service (SaaS) company for customer relationship management (CRM) was compromised in October, exposing client account data to a threat actor, ...

Help Desk Migration, the automated service by Relokia, has successfully led a massive enterprise data migration for global retail giant Pandora. The project moved from Zendesk to Salesforce Agentforce ...

Adds generative AI enterprise search, permission-based RAG, and deep channel integrations to accelerate time to value for internal support SAN FRANCISCO, Dec. 18, 2025 /PRNewswire/ -- Today, Zendesk ...

For more than nine years, the “laughing monk” has been a symbol of all that Zendesk represents, peacefully resolving problems to create happy customers. But the image emphasized a reactive nature, ...

SAN FRANCISCO--(BUSINESS WIRE)-- Zendesk, Inc. (NYSE: ZEN) today announced a new Zendesk Partner Program to provide the skills, tools, and support Zendesk’s global ecosystem of partners need to help ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Zendesk for Customer Service is a highly capable help desk ...

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When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Hackers targeting Zendesk users with typosquatted domains to steal credentials ReliaQuest found ...