How to create customer loyalty and use extreme customer service as a competitive force to dominate your market: free training you can use now. Exceptional customer service depends on more than ...

Salesforce partners with Singapore Airlines to enhance customer service through AI-driven solutions and Agentforce technology ...

Look for a modern fuel risk management solution that goes beyond traditional customer service such as by delivering 24/7 ...

One proven approach is to provide maintenance agreements. These give homeowners peace of mind with regular check-ups and ...

AI agents will offer integrated capabilities that allow consumers to control multi-process functions unlike existing AI that ...

In Computer Applications and Information Technology, Aditya Pothukuchi, a technology expert from North America, explores how AI solutions are reshaping business ...

To deliver consistent service, you need unified standards across all channels including voice, chats, and emails.

DBS said last week that it may not renew 4,000 contract and temporary jobs over the next three years due to artificial ...