GivexEngageAI builds detailed, 360-degree customer profiles based on guests’ interactions with a business, such as loyalty accounts, average purchase amounts, transactional information, and more. 5.16 ...

Yum Brands, the parent company of Taco Bell, Pizza Hut, KFC, and Habit Burger Grill, is pioneering an “AI-powered” future for its fast-food operations under the leadership of Joe Park, the Chief ...

A key element of this growth is the continued rollout of Wendy’s “Global Next Gen” restaurant design. Introduced to increase efficiency and throughput, the format integrates a range of digital tools ...

Popmenu generates content, promotions, and even automated email outreach based on guest behavior. Want to stay smart, keep current on hotel technology, too? (If not, please uncheck.) ...

Chipotle Mexican Grill is quietly accelerating the digital transformation of its kitchens with a strategic rollout of high-efficiency equipment and operational software, aiming to boost speed, ...

According to the research, a majority of consumers also said they are at least somewhat likely to use voice automated ordering systems, including 79% for drive-thru, 74% for phone systems, and 70% for ...

Pizza vending machines, once dismissed as a novelty, are increasingly finding a place in mainstream restaurant strategies. For operators facing labor shortages, rising costs, and the challenge of ...

PAR’s Brink POS is a next-gen POS software deployed in more than 21,000 restaurant locations to enable their growth. The cloud-native platform facilitates omni-channel ordering, kitchen management, ...

Two seafood chains are taking the plunge into artificial intelligence. Red Lobster and Captain D’s each announced this week that they plan to use AI to take orders, Red Lobster over the phone and ...

The push to enhance on-premise dining experiences is reshaping restaurant design across categories, from fast casual to quick service. As consumers seek more than just value pricing, ambiance and ...

When Chowbus shifted its focus from food delivery to full-stack restaurant technology in 2022, the move reflected a broader reckoning in the restaurant industry. Delivery had boomed during the ...

Wendy’s, the popular fast food chain with more than 6,500 restaurants currently in operation in the United States and 29 countries and U.S. territories worldwide, is set to introduce dynamic pricing, ...