"Guess I'll be eating ramen again tonight," tweets one customer on third day of issues linked to a data-center power outage.
Capital One’s outage comes just a day after Citibank admitted that its own tech issues were keeping cusotmers from accessing their accounts from their mobile devices. Citibank also revealed that incorrect fraud alerts had been placed on customers’ cards, and that the bank was working to clear up the problem.
That vendor, Fidelity Information Services, released a statement late Thursday blaming a local power outage affecting one of its data centers. Capitol One said deposits and payment processing for some consumers, small businesses and commercial banks were affected by the outage.
A “technical issue” of a third-party vendor that Capital One uses is affecting some of the bank’s customers to access deposits and other services.
Capital One's prolonged technical outage, now entering its second day, has left customers scrambling to access deposits, make payments, and transfer funds. The issues began on Thursday when the bank attributed the disruption to a third-party vendor,
Capital One customers faced significant disruptions Thursday due to a widespread outage impacting online banking services.
A large service provider outage is impacting Bank of Oklahoma customers trying to do online banking, as well as more than two dozen other banks.
Capital One reported a technical issue Thursday that hindered customer access to accounts, deposits, and payments. A spokesperson cited a tech outage linked to a third-party vendor, which attributed the disruption to a power outage at a data center.