The bank said it was experiencing a “technical issue” with a third-party vendor, impacting some account services like deposits and payment processing.
A service disruption continues to hamper customers of Capital One, with some frustrated that they are unable to see their deposits
A new lawsuit alleging that Capital One cheated savers out of larger yields is a wake-up call for people who want to wise up and get the most out of their deposits, experts say.
Capital One users were reporting issues with receiving their deposits on Thursday morning, leaving many customers wondering where their money and paychecks are. Complaints on social media were pouring in via the @AskCapitalOne customer service account on X, formerly Twitter.
The Consumer Financial Protection Bureau has filed suit against Capital One for allegedly misleading customers about its high-interest savings accounts.
Thousands of Capital One users are still reporting issues of the financial corporation being down, impacting direct deposit and other services.
The bank said in a statement to CNN that a "technical issue experienced by a third-party vendor" has "temporarily impacted" some of Capital One's services, including payment processing, deposits and its consumer, small business and commercial banks.
Technical issues at Capital One are causing problems with accounts, deposits and payment processing.
"Guess I'll be eating ramen again tonight," tweets one customer on third day of issues linked to a data-center power outage.
A technical glitch at Capital One has left thousands of banking customers unable to access their bank accounts, process payments, or receive direct deposits since Wednesday, January 15. The banking giant,
Capital One's support account on X also has been flooded with complaints, several using explicit language, from people not being able to pay bills or access money.