The family were turned away at the gate over concerns that marks on the baby could be due to his peanut allergy ...

receiving a British Airways Holidays Customer Excellence Award for 2024. This recognition celebrates the resort's outstanding service, world-class facilities and consistent delivery of exceptional ...

In 2020, the aircraft was withdrawn for cabin refurbishment and returned with a revised configuration that reduced the number ...

A family was stopped from boarding their British Airways flight after staff became suspicious of insect bites on their baby's ...

Jonathan Arthur, 34, and wife Xun Sun, 35, were flying from Shanghai Pudong Airport to London Heathrow for a family wedding when they were told they couldn't board their British Airways flight ...

People who are planning on going on holiday are being urged to double-check their passports before arriving at the airport ...

International Airlines Group, which owns British Airways, has agreed to buy 32 Boeing ... struggling for years with safety and production issues, provided the icing on the cake for Trump’s ...

A passenger has vowed to "never travel with British Airways again" after waiting ... Whenever we asked the customer service team what was happening, they just shrugged their shoulders.” ...

Specialist from British Airways and NatWest joined CX leaders for a special panel at Disrupt London 2025 Ben Hayes Delivered His Thoughts o ...

Executives are increasingly filming themselves for social media as a way to talk directly to staff, customers and ...

A Doncaster expat and his wife claim they were banned from boarding their flight because airline staff were suspicious of ...