Not all clicks are equal. A repeat buyer, a first-time visitor and a lapsed customer should be treated differently.
Discover how customer-driven pricing sets prices based on perceived value and its impact on e-commerce, affecting consumer choices and competitive strategy.
Abstract: In banking, maintaining customer retention and customer satisfaction are important. Effective customer segmentation can be a strategic tool to improve customer loyalty and business ...
Abstract: In the evolving landscape of customer relationship management (CRM), traditional segmentation models such as reliability, frequency, and monetary (RFM) have been instrumental in tailoring ...
In today’s competitive eCommerce landscape, customer loyalty plays a crucial role in the success of every brand. One of the most effective ways to foster that loyalty is through loyalty programs.
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