On Call You and Yours, we want to hear your experience of customer service in the age of AI. Encountering a chat bot as the first line of customer service is increasingly common - ...

Green Africa, a Lagos based value airline, has launched its gChat bot in a bid to meet its customers’ evolving needs. The chat bot is designed to provide customers with seamless self-service options ...

The chat bot is designed to provide customers ... is a testament to our commitment to providing exceptional service and ensuring customer satisfaction.” Green Africa currently operates from ...

The most recent news about crypto industry at Cointelegraph. Latest news about bitcoin, ethereum, blockchain, mining, cryptocurrency prices and more ...

Some work that once seemed safe from artificial intelligence now looks like it’s directly in the path of the machines.

A Starbucks customer trying to get a sandwich from DoorDash was disappointed in what she got instead of what she expected.

Crescendo's unique AI-managed service is backed by a team of AI and CX experts on six continents. Companies can now respond to customer requests 24x7, in 50+ languages, across all channels – chat, ...

The rise of AI 'agents' is quickly reshaping the workplace, as their potential to redefine numerous job roles increases.

We compared prices, features, performance and support of the top WordPress hosting services to help you make the right ...

Generative AI tools such as ChatGPT have begun spreading talking points originating from Russia, according to a new report.

go to the website landing page and click on "Customer Service" in the top left of the screen. Need a quicker reply? Call Amazon at 1-888-280-4331. When customers call this number, a bot picks up ...