Q4 2024 Management View CEO Michael Mo highlighted a record Q4 2024 with revenue reaching $3.37 million, a 44% increase year-over-year. Gross margin improved significantly to 64%. Product sales ...

We’re doing something very hard, which I don’t think has been done before, which is building a neobank targeting the high-end ...

Cognizant (NASDAQ: CTSH) and ServiceNow (NYSE: NOW) have launched an AI-powered dispute resolution solution for mid-sized banks in North America. This BPaaS offering leverages generative AI, ...

The Office of the Maryland Comptroller announced Thursday that its launched a new website.Officials say the new modernized ...

Zendesk also announces the Employee Service Suite, an intelligent solution that transforms employee service LAS VEGAS, /PRNewswire/ -- Zendesk, a pioneer in Agentic AI-powered service, announced ...

ECI transformed its global customer support strategy shifting away from a traditional tiered, call-center model to a more ...

An exclusive interview with Pfizer’s Wayne Simmons on reshaping customer experience by listening to those interacting with ...

People's first jobs are generally not their best-paying jobs. However, the right entry-level position can pay a bonus in the ...

Generative AI’s capabilities have even extended further, allowing for customization of some product designs and virtual ...

The nominee to lead the Social Security Administration acknowledged knowing one DOGE operative for 20 years, but denied ...

In complaints received between September and November, clients complained of canceled rides, missing medical appointments and ...

After serving for nearly 18 months as the Department of Defense’s first-ever customer experience officer in the Office of the ...