By Santosh Kesari,Country Manager of Omega Healthcare Philippines Healthcare organizations today grapple with rising ...

Want to understand BPO live transfers and how they’re reshaping debt settlement? You’re in the right place. For the last ...

TTEC, a global leader in Business Process Outsourcing (BPO) and Customer Experience (CX) technology and services, has announced it is expanding ...

Small businesses have many compelling reasons to outsource, including saving money, improving performance and avoiding r ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

In the face of potential disruption, I believe it is more essential than ever for businesses to delegate tasks so they can ...

CEDAR FALLS, Iowa, Jan. 29, 2025 (GLOBE NEWSWIRE) -- CBE Customer Solutions is excited to announce Rachel Rybicki as the new Chief Client Success Officer. Bringing 25 years of BPO experience and a ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Indian outsourcing giant Infosys Ltd. on Thursday raised its sales outlook for the third time this year as the company said clients were increasingly adopting its artificial-intelligence services.

Business Process Outsourcing (BPO) involves companies delegating specific non-core functions to external service providers, typically third-party firms. These providers specialize in efficiently ...

According to a Business Wire report, the global IT outsourcing market is expected ... from predictive analytics to customer service and software development. When it comes to increasing time ...