USPS Vice President for Customer Experience Marc McCrery said the agency is looking to switch its call center platform to a ...

Salesforce partners with Singapore Airlines to enhance customer service through AI-driven solutions and Agentforce technology ...

Singapore Airlines and American cloud-based software company Salesforce have embarked on a strategic partnership aimed at ...

Singapore’s flagship carrier is deploying Salesforce’s Agentforce AI agent platform to improve customer interactions and ...

It will utilise Salesforce’s Agentforce, an artificial intelligence (AI) system that deploys autonomous agents to perform ...

PayPal scammers adopt Docusign API to con customers, electronic employee monitoring reaches an all-time high and Reddit is a ...

Salesforce, a cloud computing software company co-founded by billionaire Marc Benioff, plans to invest $1 billion in ...

Salesforce and Singapore Airlines (SIA) announced that SIA is adding Agentforce, Einstein in Service Cloud, and Data Cloud t ...

The collaboration aims to enhance customer engagement and streamline operations with AI-powered marketing, automation & ...

Singapore Airlines partners with Salesforce to incorporate Agentforce, Einstein in Service Cloud, and Data Cloud into its ...

Bandhan Bank collaborates with Salesforce to enhance lending efficiency through a scalable, AI-powered digital platform aimed ...