Conversation intelligence technology can transform how organizations understand and act on customer interactions.

Listen carefully to a spoken conversation and you’ll notice that the speakers use a lot of little quasi-words— mm-hmm, um, huh? and the like—that don’t convey any information about the topic of the ...

Writing lets us trace language back about 5,000 years, but the spoken words is over a million years old. Psychology, biology ...

Fernando Hurtado, a former TV journalist at NBC and Telemundo, was researching a story about something called “Miami English," when he ran across another phrase: Chicano English.

As print providers broaden their product offerings, they also need to be aware of the challenges inherent in managing color ...

For now the Lord has spoken who formed me as His servant from ... Likewise, the prophet Jeremiah recalled, "The word of the Lord came to me thus: Before I formed you in the womb I knew you ...

This weekend the Atlanta Jewish community will continue celebrating Purim, delivering mishloach manot, and searching for the ...

Soft-spoken leaders wield influence through presence, precision, and listening. Leadership isn’t about volume—it’s about ...

The SDLP said on X afterward that it was the first time Irish was spoken during the Prime ... While there have been several other examples of politicians speaking Irish in the House of Commons ...

Words have the power to change lives when we put them together intentionally from a place of deep understanding. Here are ...

Our language is constantly evolving, and what was once considered perfectly acceptable can now raise eyebrows or cause ...