A data breach on a third-party cloud-based SaaS application has hit luxury fashion retailers Chanel and Pandora, leaking the ...

These platforms unify customer data across touchpoints, enabling personalised marketing campaigns and enhanced customer experiences for modern businesses ...

CFOs and CROs who collaboratively define what success looks like can turn ambitious revenue targets into a sound financial ...

Most CMOs see CX as vital, but few achieve it; success requires richer customer insights, journey-driven design and a culture ...

Rocket CRM has rolled out a series of intelligent updates aimed at strengthening customer relationship management by refining ...

Cardinal's pharmaceutical and specialty solutions segment distributes branded, generic, and specialty drugs and over-the-counter healthcare and consumer products. Cardinal plays a central role in the ...

Designed for CX and contact center leaders, this session delivers a clear roadmap for building a high-performing agent workforce.

MORE than nine decades after three struggling banks merged for survival in the Great Depression, OCBC Group has honed the art ...

Independent financial advisors are getting more tools at an accelerating rate in timing and capital investment. Here's how ...

The global Carbon Footprint Management Market is anticipated to grow from estimated USD 15.07 billion in 2025 to USD 38.14 billion by 2030, at ...

The former SBI chairperson took on an executive role post her retirement from the bank—in 2020, she joined as the CEO of ...

Premium banking is essentially an upgraded service tier for ‘high-value’ customers. While it offers attractive benefits, the ...