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How Contact Centres are Supporting the Next Generation
Student mental health: how contact centres are supporting the next generation. contact centre article by Cirrus Connect ...
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How Agentic AI is Revolutionising the Contact Centre
How Agentic AI is revolutionising the contact centre - Jurgan Hekkink, Head of Product Marketing, Anywhere365 explains ...
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SVL Business Solutions Achieves NICE Platinum Partner Status
SVL Business Solutions, one of the UK’s leading contact centre solutions providers, has been awarded Platinum Partner status by NICE ...
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UK National Contact Centre Awards 2025 – Finalists Announced!
Finalists for the UK National Contact Centre Awards 2025 have been announced! Hosted by the CCMA (Contact Centre Management ...
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Business Systems Ltd appoints Andrew Jacobs as Managing Director
Business Systems Ltd announces Andrew Jacobs to Managing Director. Andrew will lead the company growth in the contact centre ...
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Sabio Group Expands Women in Tech Community Globally
Sabio Group Expands Women in Tech Community Globally. sabio group women in tech contact centre solutions CX specialists ...
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NICE teams up with Certified Languages International to Personalise Customer Service
NICE teams up with Certified Languages International to personalise customer service with CXone Mpower contact centre ...