"Guess I'll be eating ramen again tonight," tweets one customer on third day of issues linked to a data-center power outage.
An outage affecting Capital One customers dragged into its second day Friday, further preventing some customers from accessing deposits, payments and transfers. In an afternoon statement, the bank said it was still restoring systems that had been taken offline due to a technical issue with a third-party vendor.
Capital One is continuing to experience a disruption to its service on Friday, with some customers frustrated that they are unable to see their deposits. As of 8:04 a.m. Eastern, there were nearly 3,400 reports of outages,
Capital One users were reporting issues with receiving their deposits on Thursday morning, leaving many customers wondering where their money and paychecks are. Complaints on social media were pouring in via the @AskCapitalOne customer service account on X, formerly Twitter.
The Consumer Financial Protection Bureau has filed suit against Capital One for allegedly misleading customers about its high-interest savings accounts.
The U.S. Consumer Financial Protection Bureau is suing Capital One, claiming the company cheated customers out of $2 billion by misleading them.
The bank said in a statement to CNN that a "technical issue experienced by a third-party vendor" has "temporarily impacted" some of Capital One's services, including payment processing, deposits and its consumer, small business and commercial banks.
Technical issues at Capital One are causing problems with accounts, deposits and payment processing.
Some Capital One users were still waiting to receive deposits and payments on Friday morning after the company experienced a processing disruption.
Donald Trump is returning to Washington to kick off days of pageantry to herald his second inauguration as president.
Problems with a third-party vendor that Capital One uses are affecting some bank customers’ ability to access money online and igniting anger on social media.