The incident occurred at the CarMax dealership in Inglewood, California at approximately 2 p.m. on March 8. The Subaru had reportedly just been appraised, and the owner was not happy with the number he was being offered. According to the Los Angeles County Fire Department, two people were critically injured and six others sustained minor injuries.

On Saturday, March 8, shortly after 2 p.m. local time, police were dispatched to the Inglewood CarMax location — at the 8600 block of South La Cienega Boulevard — when an apparent customer drove his vehicle into the business, according to both NBC News and The Los Angeles Times.