Business insider asked an etiquette expert about the things to avoid doing during work meetings. She advised against ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

You should be so curious' - Chelsea quartet 'Unlocked' Chelsea's Millie Bright, Erin Cuthbert, Jess Carter and Zecira Musovic reveal their group chat etiquette, whose DMs they'd like to delve into ...

Sometimes, it can be easy to directly contact a Director or Dean of a School or Service, but realistically ... Team meetings keep our operations running smoothly, whilst proper chat etiquette reduces ...

product knowledge customer service techniques and company policies 5 Training covering chat etiquette and best practices, managing multiple chat effectively 6 Access to knowledge base, FAQ ...

Customer service representatives may provide support over the phone, in person, or through online chat, email, text or social media – basically anywhere their customers are. “The main ...