Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online. The media and ...

Sky is cutting 2,000 call centre staff and replacing them with chatbots, saying people are tired of phoning customer service ...

Sky, which is owned by US media giant Comcast, plans to close three of its 10 call centres, located in central Leeds, ...

The broadcaster will close three of its 10 customer service centres in Stockport, Sheffield and Leeds as it cuts 7pc of its workforce. Instead, it will invest more in round-the-clock online chat ...

Comcast Cable Service offers cable services ... Xfinity is the absolute worst in their customer service system. It's as if truth doesn't matter (promises not kept, having to reach out to them ...

Sky, which is owned by US media giant Comcast ... live chat, and apps will be expanded upon, though the option to call a phone number 24/7 will remain. Sky says this will make customer service ...

Sky is set to cut some 2,000 jobs — around seven per cent of its workforce — by replacing more of its traditional call centre ...

New Street Research and BCG Future of Connectivity Leaders Conference March 26, 2025 4:45 PM ET. Company Participants. Elad Nafshi - EVP & Chief ...