Generative AI’s capabilities have even extended further, allowing for customization of some product designs and virtual ...

The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

The Pennsylvania Turnpike Commission has launched a new text messaging service. The free service, which the Pennsylvania ...

Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

Olson Homes and Tim Lewis Communities receive top honors with ‘The Eliant,' and Curtis Woolsey of Stylecraft Texas named ...

In the financial sector, customer demands are becoming increasingly diverse and complex. Whether it's loan inquiries, financial advice, or after-sales service, customers expect instant and accurate ...

Founded in 1999, Salesforce remains one of the world's most popular and trusted software companies. At its core, Salesforce ...

By adopting an innovative strategy focused on efficiency, data-driven decision-making, and enhanced customer engagement, ...

Aqualia, a leading global water management company, has revolutionized house connection services in Saudi Arabia’s Northern ...

CICC Wealth Management continued to strengthen its leading position in the industry in 2024, achieving steady growth through ...

"It is an attack on all those who dare to bear witness and tell inconvenient truths," the group of more than 500 Hollywood ...

Zendesk also announces the Employee Service Suite, an intelligent solution that transforms employee service LAS VEGAS, /PRNewswire/ -- Zendesk, a pioneer in Agentic AI-powered service, announced ...