From “NPS is just a number” to “humanity at scale,” Paloma Paraja's grounded blueprint for operational CX in 2026.

High employee engagement can benefit your business. Learn what tools and strategies to use to improve employee engagement ...

Gartner warns 30% of enterprises will face declining decision quality by 2030 as junior employees lose chances to build ...

Abstract: Vertical Federated Unlearning (VFU) is an emerging research area focused on removing specific data contributions from models trained under Vertical Federated Learning (VFL), a setting where ...

Most organizations do not struggle to run an employee engagement survey. They struggle to make it mean something. The best ...

Brown University will pursue five actions to build on initiatives to sustain an environment free from harassment and discrimination, and to address areas where the University can do more to ensure a ...

Most of us have pulled some extra duties at work now and then to cover for someone who's left or gone on vacation. But one U.K. workplace took "filling in" to a whole new level. A colleague quitting ...

HUNTSVILLE, Ala. (WAFF) - A Huntsville doctor is under scrutiny after two former employees filed a lawsuit for sexual harassment. The two women are accusing Dr. Edward Witt in their lawsuit of asking ...

The Chicago Bears are asking fans what they think about a new stadium and mixed-use entertainment district in northwest Indiana — and how much they’d be willing to pay for it. The Bears sent a survey ...

MORE ON THAT COMING UP IN JUST A BIT. BACK TO YOU. THANKS, SEAN AND OMAHA NONPROFIT SAYS THREE OUT OF FOUR METRO CHILDREN DO NOT HAVE ACCESS TO AFTER SCHOOL PROGRAMING. OMAHA MAYOR JOHN UNION JUNIOR ...

Another year in the artificial intelligence era of the workplace showed a continued focus on skills, credentials to verify those skills and upskilling workers on AI. Yet learning budgets remained flat ...