World's largest call center using AI to 'neutralize' Indian employees' accents
Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in ...
moneycontrol.com5d
Indian govt plans AI oversight board, mandates training for bureaucrats
The Indian government is ramping up oversight of artificial intelligence (AI) in governance, mandating AI training for bureaucrats and proposing a dedicated board to regulate government use of the ...
TechSpot14d
Real-time AI voice technology alters accents in Indian call centers for better clarity
Currently, the software supports Indian and Filipino inflections. Sanas is developing versions for other regions, including Latin America. Mackenbrock emphasized that while AI will be ubiquitous ...
The Hindu1mon
Indian AI model’s local language viability faces content availability barrier
The creation of indic language datasets for a homegrown AI model that may be substantially useful, therefore, would depend on better availability of Indian language data, which in turn depends on ...
Hindustan Times14d
World’s largest call centre uses AI to hide Indian accents: ‘Sometimes it’s hard to understand’
Teleperformance is deploying AI to soften the accents of Indian agents.(Representational image) The technology, called accent translation, coupled with background noise cancellation, is being ...
Business Wire1mon
Indian Companies Are Investing in AI for the Long Term, Intend to Use Open-Source Tools to Drive ROI and Innovation: IBM Study
In addition, Indian companies are experimenting with AI to find new uses cases as 89% of those surveyed said that their companies have started more than 10 pilots in 2024. Moving forward ...