Salesforce Inc. is launching a new prepackaged artificial intelligence agent for customer service, enabling organizations to build and deploy AI agents quickly. Today Salesforce announced Help Agent, ...

70% of service organizations using AI agents report positive outcomes within 60 days of deployment. Agentic AI adoption for service organizations has grown from 39% to 66% in the past 12 months. A new ...

Bad cybersecurity practices from Secret Service agents have left their phones vulnerable to hacking and risked the lives of senior US officials they are charged with protecting, according to a new ...

Add Futurism (opens in a new tab) More information Adding us as a Preferred Source in Google by using this link indicates that you would like to see more of our content in Google News results. There’s ...

Context-driven support. Agents gain faster access to case data, knowledge and actions. Enhanced agent productivity. Leaders can streamline workflows, reduce manual work and scale AI-powered support.

Microsoft is blocking this month's Windows 11 security updates on some Dell devices because they are causing shutdowns and ...

AI is helping hackers exploit Windows vulnerabilities within hours of disclosure. Microsoft now says update your PC within ...

Secret Service agents have put U.S. officials and national security at risk by routinely using personal smartphones, laptops and other mobile devices with unsecured messaging apps to carry out ...

The firmware problem highlights the Hue Bridge ecosystem’s lack of backup features, as some affected parties have noted.

AI is generating code faster than teams can review it. Checkmarx, the leader in agentic application security, today addressed ...

Retired FBI agent Jennifer Coffindaffer has been one of the most prolific and vocal experts to discuss Nancy Guthrie's disappearance. And she believes that answers about what happened to Nancy, 84, ...

A new season of Delta Force is imminent, and the free-to-play shooter remains a quietly serious challenger to many of the more talked-about names. Offering both large-scale, Battlefield-style action ...